Returns & Exchanges
We stand behind the durability of our gear and offer a 30-day return policy for all unused tactical notebook covers and accessories. If your equipment doesn't meet your mission requirements, we are committed to making it right through a swift exchange or refund process.
Initiate Your Request
Contact our support team within 30 days of delivery with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA).
Prepare the Gear
Ensure the item is in its original, unused condition with all tactical patches, inserts, and original packaging intact to qualify for a full refund.
Ship the Package
Affix the provided shipping label to your package and drop it off at any authorized carrier location, ensuring you retain the tracking number for your records.
Inspection and Refund
Once our warehouse team verifies the condition of the returned gear, we will process your refund or ship your replacement item within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing